Funding your Account

Deposits

You will then be required to enter the same E*TRADE Professional V2 Platform User Name and your website logon password, which you would have received in the post when you opened your account. If you are unsure of this password please call the Account Management Team on 0845 234 34 34.

Although online is the simplest way to fund your account, you may also choose from the following methods: Margin Calls: Important Information

• Monitoring margin is your responsibility. However, where circumstances allow your account manager may give you a courtesy call or send a chat message in the event of a margin situation BUT there is no guarantee this will happen. If you are in a margin situation and you wish to maintain your existing positions you must deposit additional funds in your account.
• To ensure that your account is funded as quickly and efficiently as possible, we recommend that you call us during support hours (weekdays 8am – 5pm) and make a debit card payment over the phone.
• Remember it is your responsibility to monitor your positions to ensure that you have sufficient margin at all times. We reserve the right to close any or all of your positions if you fall below our margin requirements.

When you fund an account in response to a margin call, positions are still at risk of being automatically closed out until the funds are fully processed. Please make sure that you respond to the Margin situation as soon as possible. If your use of equity for margin exceeds 200% during this time, positions will be automatically closed.

Please note that when a 4 hour margin call period has expired, we will reduce positions on your behalf. If you trade during this period it is your responsibility to check that we are not reducing positions for you.

Important: Be aware that when trading some low volume stocks, under certain liquidity and exposure criteria, we will adjust your margin profile.

If you are living outside the UK and you fit one of our exception criteria i.e. liquidity or exposure, we will adjust your margin profile.

If you live in the UK and you meet both of our exception criteria i.e. liquidity and exposure we will adjust your margin profile.

For adjusted profiles, you will have 1 hour to remove the illiquid/highly exposed stock. If you fail to do so, you will be placed on a margin profile that gives a 4 hour margin call at 125% and auto close out is at 150% instead of 200%.

It is your responsibility to advise us if you have traded out of the advised/illiquid position, at which point we will switch your account back to a 200% use of equity automatic close out.

For more information on finance and margin requirements, click here

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